How To Fix Messenger Notification But No Message?

Have you ever received a Facebook Messenger notification only to open the app and find no new message waiting? This false notification can be annoying and confusing.

Luckily, with a few simple troubleshooting steps, you can get Messenger working smoothly again.

Seeing a Facebook Messenger notification but no actual message can happen for a variety of reasons.

Let’s explore some potential causes, such as receiving messages that get hidden in the Archive folder, and then solutions to make the notifications match the messages once more.

Why Does My Messenger Show A Notification But No Message?

There are two primary culprits for getting Messenger notifications with no message:

Glitches In The App

Like any app, Facebook Messenger is susceptible to glitches. Bugs in the code can cause the app to send false notifications or fail to load new messages properly.

If the app is up to date, force quitting and restarting Messenger may help resolve temporary glitches.

Unread Group Messages

Active Messenger groups can generate a stream of messages that are easy to lose track of.

If you have muted Messenger notifications for a busy group, a notification could be for an unread message in that group chat.

If fb messenger shows unread message, always check your groups for any missed messages.

How Do I Fix Messenger Notification Problems?

When Messenger gives you notifications with no new messages to see, there are several troubleshooting techniques to try:

Check For App Updates

To ensure a smooth messaging experience on Facebook Messenger, it’s essential to stay updated with the latest version of the app.

Keeping your Messenger app up-to-date is crucial as updates often come with bug fixes that resolve issues such as false notifications.

Follow these steps to ensure you have the latest version installed:

  • Make sure you are running the latest version of the Messenger app.
  • Open your device’s app store and check for any available updates.
  • Download the most current release.
  • App updates frequently include bug fixes that address issues like false notifications.

Clear App Cache And Data

If your version of Messenger is already up to date, try clearing the app’s cached data and resetting it.

Here are the steps:

  1. Go to your device Settings.
  2. Open the Apps menu.
  3. Select Messenger.
  4. Tap Storage.
  5. Tap Clear Cache and Clear Data.

Clearing this data gives the app a fresh start, potentially resolving software glitches causing Messenger notification issues.

Mark All Messages As Read

Old messages and conversations on Messenger can sometimes trigger notifications incorrectly. You can stop this by marking all messages as read.

On mobile:

  • Open the Messenger app.
  • Long press on a chat.
  • Tap “Mark as read”.

This will mute Messenger notifications from old messages.

Reinstall Messenger App

If other troubleshooting steps haven’t resolved the inaccurate notifications, uninstall and reinstall the Messenger app:

  1. Delete Messenger from your device.
  2. Reboot your device.
  3. Re-download and install Messenger from the app store.

This gives you a completely clean slate for the app. Any software glitches get wiped in the reinstall.

Leave Unread Group Messages

As mentioned earlier, Messenger groups can sometimes generate notifications for messages you’ve skimmed over.

When you receive a Messenger notification, double check all your group chats for any missed messages and mark them read. This ensures the notifications match up with unread messages.

Check All Message Requests

Feeling frustrated because you can’t find that elusive unread message notification? No need to stress! Simply direct your attention to your Message Requests inbox on Messenger, Facebook, or Facebook Lite.

If you’re using Messenger, just open the app, tap on your profile picture, and then select “Message Requests“. There, you’ll discover messages from individuals who aren’t on your Facebook friends list, including any lurking in the Spam section.

For those utilizing Messenger on the web, head over to and click on the Messenger icon situated on the left-hand side to unveil your messenger showing unread messages.

For Facebook Lite aficionados, simply launch the app, tap on the Messenger icon, and then navigate to the Gear icon to access your “Message Requests“.

Once you’ve meticulously combed through all the messages in your Message Requests inbox, watch as that pesky notification vanishes into thin air.

View Archived Messages

Facebook messages can vanish into an exclusive folder known as the “Archive,” leaving them unseen in your primary chat.

Neglecting to peruse these messages might lead Messenger to persistently remind you of new messages awaiting your attention.

To put an end to this, simply delve into the Archive folder and sift through any unread messages or designate them as “read”.

Here’s how you can navigate through it:

  1. Open the Messenger app and locate the three horizontal lines nestled in the corner.
  2. Select “Archive”.
  3. Examine any unseen messages or mark them as “read.”


How Do I Stop Messenger Notifications For Unread Archived Messages?

Open the Archive folder in Messenger and long press any unread chats to mark them as read. You can also long press an archived chat and select “Mark as read” to mute notifications.

Why is Messenger showing I have a message when I don t?

This falsely signaled message is likely due to a bug or glitch in the Messenger app. Updating the app, clearing cached data, and reinstalling Messenger can typically resolve it.

How do I get rid of Facebook Messenger notification if there is no message?

Marking all messages as read will prevent old messages from triggering Messenger notifications incorrectly. Check message requests and archived messages too.

Why does Messenger say I have a message request but I can t see it?

Open the Message Requests folder in Messenger. The message may have been filtered to the Spam section. Check for any unread requests.

How do I fix Messenger saying no messages?

A “No messages” error is likely a connection issue. Force quit and restart Messenger. Check your internet connection. Clearing the app’s cache/data or uninstalling/reinstalling Messenger may also help.

Final Thoughts

With Messenger being a key communication tool for many, unexplained notifications can disrupt your flow. Fortunately, a little diligent troubleshooting can get notifications back in sync.

Update the app, reset it, mark messages as read, check message requests and archive folders. With this checklist, you can say goodbye to the false alarm of Messenger notifications and keep your messages on track.

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